Terms & Conditions

1. Website Usage
2. Online Goods & Services
3. Privacy Policy
4. Website Disclaimer

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Online  Goods & Services section, Privacy Policy and Website Disclaimer, govern Easy4U Properties' relationship with you in relation to this website.

The term 'Easy4U Properties' (the trading name for Easy4U Property services Ltd) or 'us' or 'we' refers to the owner of the website whose registered office is: Easy4U Property Services Ltd, Greentrees (rear of), Chertsey Bridge Rd, Surrey KT16 8LF. Our company registration number is 6819517, registered in England & Wales. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• You may not create a link to this website from another website or document without Easy4U Properties' prior written consent.
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England.

Online Goods & Services

1 DEFINITIONS

1.1 "Client" means the individual or organisation who buys or agrees to buy the Goods and/or Services from the Supplier;

1.2 "Consumer" shall have the meaning ascribed in section 12 of the Unfair Contract Terms Act 1977;

1.3 "Contract" means the contract between the Supplier and the Client for the sale and purchase of Goods and/or Services incorporating these Terms and Conditions;

1.4 "Goods" means the articles that the Client agrees to buy from the Supplier;

1.5 "Services" means the services that the Client agrees to buy from the Supplier;

1.6 "Supplier" means Easy4U Properties (trading name for Easy4U Property Services Ltd) of Greentrees (rear of), Chertsey Bridge Rd, Surrey, KT16 8LF that owns and operates www.easy4uproperties.com;

1.7 "Terms and Conditions" means the terms and conditions for online services set out in this agreement by the Supplier;

1.8 "Website" means www.easy4uproperties.com

2 CONDITIONS

2.1 Nothing in these Terms and Conditions shall affect the Client’s statutory rights as a Consumer.

2.2 These Terms and Conditions shall apply to all contracts for the sale of Goods and/or Services by the Supplier to the Client and shall prevail over any other documentation or communication from the Client.

2.3 Proceeding to make payment following submitting property details and filling-in and ticking all relavant fields and boxes on the Submit Property webpage shall be deemed conclusive evidence of the Client’s acceptance of these Terms and Conditions.

2.4 Any variation to these Terms and Conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Supplier.

2.5 Any complaints should be addressed to the Supplier's email address: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

3 ORDERING

3.1 All orders for Goods and/or Services shall be deemed to be an offer by the Clients to purchase Goods and/or Services pursuant to these Terms and Conditions and are subject to acceptance by the Supplier. The Supplier may choose not to accept an order for any reason.

3.2 When making an order through the Website, the technical steps the Client needs to take to complete the order process are described in the Submit Your Property section/webpage for Services in relation to online marketing and or within any corresponding section/webpage for the Goods and or Services.

4 PRICE AND PAYMENT

4.1 The price of the Goods and/or Services shall be that stipulated on the Website. Value Added Tax and any other Government Tax or charge that may be levied will be charged in addition to our fees unless otherwise stated.

4.2 The total purchase price, including VAT and delivery charges, if any, will be displayed in the Client’s shopping cart prior to confirming the order.

4.3 After the order is received the Supplier shall confirm by email the details, description and price for the Goods and/or Services together with information on the right to cancel if the Client is a Consumer.

4.4.1 Payment of the price for any Goods and or services plus VAT and delivery charges, if applicable, must be made as stipulated on the corresponding section on the website and or in writing by email from the Supplier, before dispatch of Goods or commencement of the Services.

4.4.2 Payment of any commission in relation to any Service will be made by the Client and or Client’s solicitor as stipulated on the corresponding section of the Website and the Client will also return a signed copy of any documentation the Supplier has sent to them to complete purchasing the overall Service.

4.5 Where applicable, if any payment is not paid on time or any payment is rejected or refused or any additional documentation is not returned signed and filled-in accordingly, the amount owing will be treated as overdue and the Supplier will be entitled immediately to cease or suspend the provision of any Service or further deliveries of Goods until payment and or additional documentation has been received.

4.6 Where applicable, the Supplier shall be entitled to charge interest on overdue invoices from the date when payment becomes due from day to day until the date of payment at a rate of 10% per annum above the base rate of National Westminister Bank plc from time to time in force.

5 PERFORMANCE OF SERVICES

5.1 The Supplier shall begin to perform the Services following payment of any upfront fees that may be applicable and or submission of required details in relation to required services.

5.2 The Supplier shall perform the Services with reasonable skill and care. However, where applicable, the Supplier does not guarantee that the Services will be uninterrupted, secure or error-free or that any data generated, stored, transmitted or used via or in connection with the Services will be complete, accurate, secure, up to date, received or delivered correctly or at all. The Supplier may have to suspend the Services for repair, maintenance or improvement. If so, the Supplier will restore them as quickly as is reasonably possible.

5.3 The contract period for Services in relation to online marketing are as stipulated on the corresponding sections on the Website and are subject to the Client updating the Supplier every three months that the property is still available to prevent the Service from being ceased prior to any maximum contract period that may be applicable.

5.4 Subject to clause 5.3, either party may terminate this agreement (as regards some or all of the Services) at any time for any reason by email and or in writing, and any payment due remains payable and any and or all payments for Services are non-refundable.

5.5 The Supplier may terminate this agreement (as regards some or all of the Services) or suspend some or all of the Services immediately on written notice and or by email if the Client breaches any term of this agreement, and any payment due remains payable and, if already paid, will be non-refundable.

6 RIGHTS OF SUPPLIER

6.1 The Supplier reserves the right to periodically update prices on the Website, which cannot be guaranteed for any period of time. The Supplier shall make every effort to ensure prices are correct at the point at which the Client places an order.

6.2 The Supplier reserves the right to withdraw any Goods and/or Services from the Website at any time.

6.3 The Supplier shall not be liable to anyone for withdrawing any Goods and/or Services from the Website or for refusing to process an order.

7 AGE OF CONSENT

7.1 Goods and/or Services available on the Website may only be purchased by persons that are and or are older than 18 years of age and the Client confirms this upon proceeding to purchase and or order the Goods and/or Services.

7.2 If the Supplier discovers that the Client is not legally entitled to order certain Goods and/or Services, the Supplier shall be entitled to cancel the order immediately, without notice.

8 DELIVERY

8.1 Goods supplied within the UK will normally be delivered within 10 working days of acceptance of order and the Supplier shall not be liable for any losses, costs, damages or expenses incurred by the Client or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.

8.2 Services in relation to online marketing supplied within the UK will normally result in the property details submitted being uploaded across our various partner sites within 48 hours of acceptance of order subject to any other legal requirements.

8.5 Delivery of the Goods shall be made to the Client’s email and or postal address specified in the order and the Client shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.

8.6 Risk in the Goods shall pass to the Client upon delivery of the Goods, or where the Client fails to take delivery at the the time delivery was attempted.

8.7 Title in the Goods shall not pass to the Client until payment of the price has been made in full.

8.8 By proceeding to order and or purchase any Goods and or Services the Client indicates that they have the legal right to do so in relation to the property.

9 CANCELLATION AND REFUND POLICY

9.1 In relation to Online Sales Package 1, Online Sales Package 2, Home Information Pack(s), Tenant Referencing, Introduction Only, Energy Performance Certificates (EPC) and or Interactive Floor Plan(s), if the Client may cancel any order for these Goods and or Services for any reason then any payments made by the Client shall be non-refundable.

9.2 For the Energy Performance Certificate (EPC) if the Client's property is not located within Greater London, Middlesex, Bedfordshire and or Hertfordshire we will refund the Client's monies less a 15% admin fee as we do not offer a flat-fee of £47.50 for an EPC outside the stipulated areas.

9.3 Any and or all claims for refunds must be emailed to This e-mail address is being protected from spambots. You need JavaScript enabled to view it with full details of the amount of the refund, service and also the reasons of request.

10 LIMITATION OF LIABILITY

10.1 Except as may be implied by law where the Client is dealing as a Consumer, in the event of any breach of these Terms and Conditions by the Supplier the remedies of the Client shall be limited to damages which shall in no circumstances exceed the price of the Goods and/or Services and the Supplier shall under no circumstances be liable for any indirect, incidental or consequential loss or damage whatever.

10.2 Nothing in these Terms and Conditions shall exclude or limit the liability of the Supplier for death or personal injury resulting from the negligence of the Supplier or that of the Supplier’s agents or employees.

11 WAIVER

No waiver by the Supplier (whether express or implied) in enforcing any of its rights under this contract shall prejudice its rights to do so in the future.

12 FORCE MAJEURE

The Supplier shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to, acts of God, strikes, lock outs, accidents, war, fire, failure of any communications, telecommunications or computer system, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the Supplier shall be entitled to a reasonable extension of its obligations.

13 SEVERANCE

If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid illegal or unenforceable provision eliminated.

14 CHANGES TO TERMS AND CONDITIONS

The Supplier shall be entitled to alter these Terms and Conditions at any time but this right shall not affect the existing Terms and Conditions accepted by the Client upon purchasing a Service.

15 GOVERNING LAW AND JURISDICTION

These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.

This privacy policy sets out how Easy4U Property Services Ltd (trading as Easy4U Properties) uses and protects any information that you give Easy4U Properties when you use this website.

Easy4U Properties is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Easy4U Properties may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 14-August-2009.

We may collect the following information:

• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to: Easy4U Properties, Greentrees (rear of), Chertsey Bridge Rd, Surrey KT16 8LF.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

The information contained in this website is for general information purposes only. The information is provided by Easy4U Property Services Ltd (trading a Easy4U Properties) and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Easy4U Properties. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Easy4U Properties takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.